Verifying your identity

This article is only relevant for customers in Brazil, Argentina, Mexico, Chile, Colombia, Costa Rica, Guatemala, and Peru.

Azteco takes your privacy very seriously. We don't require you to create an Azteco account and we never share your personal information with third parties.

However, sometimes we do need to verify the identity of customers who are buying a bitcoin voucher directly from the Azteco website. This helps us to prevent payment fraud and to keep our customers safe.

Verifying your identity is quick, easy, and private. We use Sumsub to securely upload a copy of your identity document and to perform a live face scan. It takes just a few minutes and you only need to do it once.

Verifying your identity with Sumsub

We only ask you to verify your identity for payment purposes. We don’t match your ID with individual bitcoin transactions.

If you don’t want to verify your identity when purchasing directly from the Azteco website, you can always buy a voucher from one of our approved resellers.

Please contact us if you have any questions or concerns.

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